Information We Collect

When you work with us, we collect different types of information depending on how you interact with our services.

Personal Details You Share

This includes what you tell us directly:

• Name, email address, and phone number when you contact us or sign up
• Financial information relevant to budget planning (income ranges, expense categories, savings goals)
• Payment details when you purchase our services
• Correspondence you send us through email or contact forms

Technical Information

Our website collects some data automatically. Standard stuff that helps us understand how people use the site:

• IP address and general location (city level, nothing creepy)
• Browser type and device information
• Pages you visit and how long you stay
• Referring websites and search terms used

Cookies and Similar Tech

We use cookies to remember your preferences and improve your experience. You can disable these in your browser settings, though some features might not work as smoothly.

How We Use Your Information

We're not in the business of collecting data for fun. Everything we gather serves a specific purpose for delivering our services to you.

We won't use your information for purposes you haven't agreed to. If we want to do something new with your data, we'll ask first.

Sharing Your Information

We're pretty protective of your data. But sometimes we need to share limited information with others to provide our services properly.

Service Providers We Work With

These companies help us run peroxilvan, and they only get the information they absolutely need:

• Payment processors for handling transactions securely
• Cloud hosting services where our platform lives
• Email service providers for sending you updates
• Analytics tools to understand website usage

When Law Requires It

Sometimes we have to share information because Australian law says so. This might happen if there's a court order, regulatory investigation, or legitimate law enforcement request. We'll only share what's legally required.

Business Transitions

If peroxilvan is ever sold or merged with another company, your information might be transferred as part of that transaction. You'd be notified beforehand, and the new owners would be bound by this privacy policy.

Your Privacy Rights

Under Australian privacy law, you have significant control over your personal information. Here's what you can do:

To exercise any of these rights, email us at contact@peroxilvan.com with your request. We'll verify your identity and respond within a reasonable timeframe, typically within two weeks.

Data Security

We take protecting your information seriously. Our security measures include:

• Industry-standard encryption for data transmission and storage
• Secure servers located in Australian data centers
• Regular security audits and vulnerability assessments
• Strict access controls so only authorized staff can view personal data
• Employee training on privacy and security best practices

No system is completely bulletproof, but we maintain strong safeguards and monitor for potential threats constantly. If a breach ever occurs, we'll notify affected individuals as required by Australian law.

Data Retention

We keep your information only as long as necessary for the purposes we collected it.

Active Clients

While you're using our services, we retain all information needed to provide those services and improve your experience.

After You Leave

When you stop using peroxilvan, we'll delete most personal information within 90 days. Some records need to be kept longer for legal reasons:

• Financial transaction records: 7 years (Australian tax law requirement)
• Contract documentation: 7 years after contract ends
• Dispute-related information: Until the matter is resolved plus required retention period

After these periods, information is permanently deleted or anonymized so it can't be linked back to you.

International Data Transfers

Your data stays in Australia. Our servers and primary service providers are all based locally. If we ever need to use overseas providers, we'll ensure they meet Australian privacy standards and have appropriate safeguards in place.

We won't transfer your personal information outside Australia without your consent or unless it's necessary for providing services you've requested.

Children's Privacy

peroxilvan's services are designed for adults managing their finances. We don't knowingly collect information from anyone under 18. If you're a parent and believe your child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

The "Last Updated" date at the top shows when the most recent changes were made. We encourage you to review this policy periodically to stay informed about how we protect your information.

Third-Party Links

Our website might link to external sites we think are useful. Once you leave peroxilvan.com, this privacy policy no longer applies. We're not responsible for the privacy practices of other websites, so read their policies before sharing information.

Complaints and Disputes

If you're unhappy with how we've handled your personal information, please contact us first. We'll investigate and respond within 30 days.

If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner:

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• Mail: GPO Box 5218, Sydney NSW 2001